Thursday, February 17, 2011

SSL Certificate Gremlins and Firefox Users

From our wonderful website programmer, Shone:

Recently we renewed and updated our SSL certificate to a higher encryption level. Unfortunately a handful of Firefox users have reported that they have received a security warning while accessing our site.

The issue is with the SSL provider having incomplete information in Firefox which is causing some users to get a security warning when ordering.

Our site is in fact using a valid and secure SSL certificate running on 2048 bit encryption. We are working on putting a fix in place to stop this warning to Firefox users. Internet Explorer users do not appear to be effected.

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