Wednesday, April 13, 2011

Change to Bottle Deposits

At Green Earth Organics, we're always working on improving our website. Most of those improvements are behind-the-scenes type things that mostly make things easier for our office and warehouse staff, but occasionally something will be visible to our members when they are using the site.

Up until now, all the refundable bottle deposits for Avalon's glass bottles had to be manually added to each order. The deposits showed up as separate additional items on the invoices. Since this was so much work for the office staff, instead of separately processing all the smaller deposits for the Santa Cruz cans and Happy Planet containers, we just included those deposits in the prices on the website.

All of that is changing. We have just done another upgrade to our website and now we can automatically create bottle deposits on individual items. So, if you order a bottle of Avalon milk, the bottle deposit will be automatically added to your invoice. Instead of showing as an additional item, all of them will be added as a single item at the bottom, near where the HST is listed.

We will start this change with just the Avalon bottles, but over the next couple of weeks, we will be separating out the deposits for the pop cans and juice bottles. These are the same bottle deposits and environment fees you can see on all grocery store receipts; the stores don't set these fees and don't profit from them. You will see the prices on effected items drop by five to twenty-five cents each, but the final price will remain the same as the deposits are added to your final invoice. Each item's description will tell you its deposit amount.

Cold pack deposits will still be added as additional items in the old way, as the number of cold packs doesn't easily correspond to the number of milks ordered.

Unfortunately, due to the amount of labour involved in processing deposit returns (they still have to be tracked and processed manually), we're still only encouraging the return of Avalon bottles.

If you have any questions or concerns, please give us a call at 604-708-2345 or email info@greenearthorganics.com.

Thank you for being a member of Green Earth Organics!

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