Important Change to Direct Debits

At Green Earth Organics, we want to make getting organic food as easy as possible, from our website ordering system to the delivery to the payment options. One of our payment options is Direct Debit, where a member provides us with a void cheque and we debit their balance owing from their chequing account on a set schedule. For many years, that schedule has been every second Friday, because certain aspects of the Direct Debit system with the bank made that easier for us. However, that is going to change in 2012.

The new system with the bank makes Direct Debits a lot easier for us, but requires smaller batches to be processed at once. With that in mind, we will be switching to weekly Direct Debits from January 13th on.

On January 13th, the last bi-weekly Direct Debits will go through, charging for all deliveries done during the week of January 2nd and January 9th. On January 20th, we will do the next Direct Debit, charging orders delivered from January 16th to January 20th, inclusive. From that point on, Direct Debits will always occur on the Friday immediately after your order (on the day of the order for Friday deliveries). If you skip a delivery, your debit will also be skipped automatically, just as it was under the old system.

We hope this change will make the Direct Debits easier for everyone involved, as payments will come out closer to delivery days. If you have any questions or if you would like to change your method of payment, please call us at 604-708-2345 or email us at info@greenearthorganics.com. Thank you for being a member of Green Earth Organics!