The recent turn in Vancouver's weather reminds us that summer is soon coming to an end. The autumn harvest season has begun, and there is an abundance of local seasonal treats available starting this week: apples, pears, beans, nectarines, grapes, and more, all grown in our beautiful province. It has been a tough year for our farmers, and we’re thrilled to finally see the results of their hard work through this poor summer.
As people return from holidays and settle back into their work and school routines, we wish to offer the following reminders to make sure that Green Earth Organics has smooth deliveries and that you get your bin of delicious produce just the way you want it.
The selection of produce changes weekly. The next week’s bins and fruit and vegetable options are posted to our website on Thursdays by 6 PM. We’ve been upgrading our fruit and vegetables pictures to higher quality ones – we hope you like them!
You are able to make up to four substitutions per delivery. The deadline for all substitutions, cancellations, and additional item requests is 9 AM the day prior to your delivery. This deadline is especially important if you are interested in Artisan Bake Shoppe items; their deadline is very strict and we order exactly what we need for the next day, so there’s no extra available and any late cancellations will go to waste.
If you enjoy one of our wonderful grocery items, consider placing it on standing order. You can choose to have it with every delivery or with every second delivery, and you will save 5% every time! To set up a standing order, add the item to your “Standing Orders” page or contact the office. Please note that to remove an item from your standing order or change the quantity, you will have to contact us to do it for you. We can also set up standing orders that come every second bin; unless we're told otherwise, all standing orders are assumed to be for every bin.
We offer several convenient payment options. Using a Visa or MasterCard, or being set up with Direct Debit, means that you never risk missing a payment. If you choose to pay by cash or cheque, please remember that payment is due upon delivery and that the delivery drivers do not carry change.
Please place your empty bins out in a safe area on the morning of your delivery for the driver to collect. If you are returning Avalon milk bottles and cold packs, please make sure they are clean and remove the lids from the bottles.
If you have any questions or concerns, you can reach Melissa or Esther at 604-708-2345 or info@greenearthorganics.com. The office is open from 8 AM to 4 PM from Mondays to Thursdays, and from 8 AM to noon on Fridays and holidays. Someone also checks the voicemails and emails around 9 AM on Sunday to meet the deadline for Monday's orders, so please feel free to leave us a message over the weekend.
We are looking forward to providing you with abundant organic food this autumn! Please let us know if there's anything we can do to make the service work better for you.
Green Earth Organics Inc. is a home and office certified organic grocery and natural product delivery service. We have a wide selection of 100% Certified Organic fruit, vegetables, and other grocery products. We also carry a growing list of environmentally friendly products that make it easier for our customers to tread lighter on our planet. This blog offers exiting information on organic food and healthy eating habits.
Showing posts with label reminder. Show all posts
Showing posts with label reminder. Show all posts
Thursday, September 15, 2011
Thursday, March 4, 2010
Gentle Reminders about Bins & Bottles
The cherry blossoms are everywhere, daffodils are up, and the unlucky amongst us with hay-fever have started sniffling with the beginnings of seasonal allergies - spring is arriving in Vancouver, whether we are ready or not.
As the weather gets warmer, Green Earth Organics' delivery drivers and warehouse staff really begin to notice if food is left in the bins or if the milk bottles aren't washed, as the resulting smell in the warm vans is unpleasant. We do wash every bin before it is packed with fresh food and sent back out, but leaving unwanted produce in the bin can result in bad smells and mold getting into the plastic, and we have to discard those bins even if they are still structurally sound. To minimize waste, please remove everything from your bin when you receive it. If an item is unwanted or if you have a concern about any of your bin contents, please drop us a phone call (604-708-2345) or an email (info@greenearthorganics.com).
We would also like to remind our members who buy Avalon Dairy milk from us that all bottles must be thoroughly cleaned and returned without lids. The plastic caps can be recycled in your blue bin; please do not leave the caps on your bottles when you return them. Avalon will not refund our bottle deposits if we return unwashed bottles to them, so we will not refund deposits for dirty or lidded bottles returned to us.
Thank you so much for being a part of Green Earth Organics, and for helping us run the most efficient and clean service possible. Please let us know if you have any questions or concerns.
As the weather gets warmer, Green Earth Organics' delivery drivers and warehouse staff really begin to notice if food is left in the bins or if the milk bottles aren't washed, as the resulting smell in the warm vans is unpleasant. We do wash every bin before it is packed with fresh food and sent back out, but leaving unwanted produce in the bin can result in bad smells and mold getting into the plastic, and we have to discard those bins even if they are still structurally sound. To minimize waste, please remove everything from your bin when you receive it. If an item is unwanted or if you have a concern about any of your bin contents, please drop us a phone call (604-708-2345) or an email (info@greenearthorganics.com).
We would also like to remind our members who buy Avalon Dairy milk from us that all bottles must be thoroughly cleaned and returned without lids. The plastic caps can be recycled in your blue bin; please do not leave the caps on your bottles when you return them. Avalon will not refund our bottle deposits if we return unwashed bottles to them, so we will not refund deposits for dirty or lidded bottles returned to us.
Thank you so much for being a part of Green Earth Organics, and for helping us run the most efficient and clean service possible. Please let us know if you have any questions or concerns.
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