What the new website can do

It's hard to believe that our new website has already been up for two weeks! I hope everyone is enjoying using the new website as much as I am!

Many members have been logging in and checking it out. For most people, it seems to be going very smoothly, and thank you to everyone who has reported any errors and bugs they've come across. We've been keeping our programmers busy with a few pesky issues, but those are being fixed almost as fast as they can be found.

I wanted to take this opportunity to let you know about a few functions of the new website that weren't available on the old one. Some of these have been on my wish list for years, so I'm pretty excited.

Just a reminder that the deadline to all changes is 9 AM the day before your delivery. Any changes to your account after that time may not be applied until your next delivery.

Update your credit card information! The "Your Billing" page lets you update your credit card number and expiry date, view your charges, and see all the credits issued to your account. This is where you can see bottle and cold pack deposits being credited back to your account.

Add extra fruits and vegetables to your bin! If you want more peaches, for example, you no longer have to give up another bin item to get them. All the bin contents and substitution items are now available for individual purchase. Just browse through the fruit and vegetable categories and add items the same way as you add any of our wonderful grocery items.

Enter your own "likes" and "dislikes"! If there's a fruit or vegetables that you never want in your bin, go to "Your Dislikes" and let us know. You can use the "Your Likes" page to tell us what you prefer to receive instead. We have transferred over the information from our old database, so you don't need to re-enter anything you've told us in the past, but you can now view and modify both lists whenever you want.

Create your own standing orders! If you love any of our grocery items, arrange to have them delivered automatically at a 5% discount by going to the "Standing Order" page. If you always need extra potatoes, bananas, or other staple fruits and vegetables, you may create a standing order to always receive extra pounds at 5% off that week's best price.

Let us know about delivery changes! If you are renovating, if your buzzer number changes, or if you want us to deliver to the back door instead of the front, let us know on the "Delivery Instructions" page.

Skip your own deliveries! If you are going on vacation or need to skip your bin for any reason, just log on to the website and click on "Delivery Schedule". Click on the delivery date you need to miss, change the status to "Delivery On Hold" and click "Update status". You can also go to "Delivery Schedule" to take a delivery off hold, to check when your next delivery is coming, or to check whether or not you did remember to skip the next bin.

View past deliveries! Go to the "Your Orders" page to see your past orders, including your substitutions, additional items, and any standing orders. You can see the total balance owing for each order, though credits on your account are not currently shown there (you have to go to "Your Billing" for that). We are working on improving the design of the invoices so they will be easier to read and so the credits and charges will all be visible in one place.

Besides all these wonderful new features, you will still be able to make your substitutions and order any additional items. So far, people seem to be loving our drop-down substitution system, and I know I love that the grocery items are now in categories with pictures and descriptions.

Though there's now a lot more you can do on your own if you would like to, we're still here to help! If you prefer to call (604-708-2345) or email (info@greenearthorganics.com) us for any of the above, please feel free. And if you have any questions about the new website, we are eager to assist you.

Thank you for being a part of Green Earth Organics!