Tuesday, September 27, 2011

Did You Know: Using the "Likes" & "Dislikes" Lists

"Did You Know" is our series of blog posts about Green Earth Organics: how it works, how you can do more with your account, etc.

Back to school, back to work, back to business and busy-ness! We want our bins to be as easy to customize as possible, so you can spend a minimum of your precious time doing your shopping. One of the ways to make sure you get exactly what you want even when time is getting away from you is to use the "Your Likes" and "Your Dislikes" page on your account.

These two pages are only used for our pre-designed bins - the $27 Small Bin, $35 Medium Bin, and $46 Large Bin - and doesn't apply to the Custom Bin option. What happens is when your order is created for the week, the website will automatically substitute out anything that is on your dislikes list and replace it with something else. Though what is subbed in is a somewhat random choice from the bin contents and fresh picks list for that week, the website is programmed not to choose something that is on your dislikes list and to give priority to items on your likes list.

To take the best advantage of the dislikes/likes option, make sure any items you don't ever want are on the "Your Dislikes" page. There are two ways to enter an item:

By Category: If you don't want kale, for example, put "kale" in the "Always Match Items Named" field. The website will remove all items with kale in the name from all your future bins, so you won't get black kale, green kale, red kale, white kale, purple Russian kale, etc. Even if we enter a new type of kale on to the website in the future, you still won't receive it.

If you never want apples in your bin, enter "apple" into that field. By using the singular form, the website will catch both "gala apple" and "red delicious apples", since both contain the word "apple". If you enter "apples", only the latter would have been removed; "gala apple" would not be caught by "apples".

By Exact Item: If you like most apples but don't like red delicious apples in particular, you can get the website to only remove them by starting to type the item into the "Find Specific Item" field and clicking on the appropriate item in the drop-down box.

These two options also apply to the "Your Likes" list. If you enter "pear" in the "Always Match Items Named" field, the website will give priority to any kind of pear when making substitutions for you. If you choose "bosc pear" from the "Find Specific Item" field, then the website will choose bosc pears when they are available, but will not give priority to any other kind of pear.

After setting up these lists, the website will make changes for you as necessary. However, you can always change what is subbed in by logging in before 9 AM the day before your delivery.

Please just give us a call at 604-708-2345 or email us at info@greenearthorganics.com if we can help you get your lists just right. We can also help with more complicated requests such as if you don't want to receive any fruit except apples or if you want to make sure you don't receive any cooking greens or citrus fruits. And if your "dislike" is actually an allergy, please let us know, especially if cross-contamination would be an issue.

We want to make your ordering as easy as possible and make sure that you receive a bin full of delicious food you are excited to eat, so please let us know if there's anything we can do to make your bins better for you.

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